I ordered internet on 26-10-2020 and the installation date for 28-10-2020, but no one showed up. In the end, I lost a day of work, on the phone for 5 and a half hours, which were sent to 18 departments that sent me 5 times to the same department (3) of them. Most barely spoke English, and one lady was so rude that I could have passed my phone and crushed it. In the end, you made the mistake, but you fixed it, well, let`s not help you move an installation date, even after it`s your fault. I will talk to a lawyer because I have everything in the recording. So good luck AT&T Yes, apparently I`m not a Valleys customer, in the last 5 days I`ve been put on hold on the phone for at least 15 hours, it doesn`t count on being put on hold in the chat. I came twice, transferred 4 times and then hung up, the second one spoke to your supervisor Esther Bethlehem, and I only know because she withdrew $71 from my bank account without my permission, it was immediately credited, but how could she do that? She promised to put me up for sale and first came up with an offer worse than I could get online. I told him that I should be compensated for my frustration and disrespect I received. I received an automated voice telling me that an upgrade would cost me over $400 today because I had to pay my bill, I don`t owe a bill, I paid it last week. I have 0 balance. I don`t want to change, but I was offered an explanation three times on how to end my service, even though I said I was satisfied with my actual service, only very angry about the lack of customer service. All I wanted was to update my daughter`s phone and switch to AT&T TV. I`m more than angry and I feel like your company doesn`t care about the customers, I need the phone, so I go back online and come back for the 6th time, I ordered the phone, paid the $200, the money was deducted with the $70 which, for good reason, I think maybe Esther thought I owed her for her time.

I apologized for my anger to her and the other 5 guys who continued to play hot potatoes with my call. Anyway, my order was once again #6, cancelled without explanation, but this time my money was deducted from my account. Concerns 1.How could Esther Bethlehem withdraw $70 without my permission? 2. What`s wrong that after all these years I can`t have a phone. 3. Why can`t someone tell me the problem? 4. Your customer service sucks. 5.Are all your customers consumable or did I just win the lottery? 6. How will we solve this problem? 7. How did Esther withdraw money from my account? I will wait for someone to get an answer tomorrow.

After that, I will file several complaints with several agencies and seek legal advice on withdrawing money without permission or knowledge. AT&T 1035 Turnberry Cir. Louisville, CO 80027 – 9594 (720) 890-6081 An AT&T employee: What happened to AT&T`s well-managed, efficient and excellent service? They have become lower than low in terms of service. Today, I spent too much time setting up a landline in an assisted living facility. It became WORSE with every transfer! The employee who answered my call (Tina Evans) did her best to help me. She went above and beyond her professional duties and tried to find someone to help me. What happened to you at AT&T? The worst service ever! Therefore, I will contact Spectrum for telephone service. I`m so sad, AT&T is so badly managed. You were once exceptional! Shame on all of you. Departments: Engineering, Sales, Others, IT, Research & Development, Non-Profit/Government, Factory/Manufacturing In August, I didn`t have Internet or Uverse for 5 days.

So someone in your company gave me a $25 loan. My bill automatically pays on the 17th of each month for some reason, when he gave me the credit, he changed my automatic payment to the 1st. of every month, so now send me an invoice twice as much as what I pay and say my bill is late. I don`t know how you do business, but apparently you have incompetent employees. If I have to go to my bank tomorrow and change my bank account, I will do so unless this problem is solved before the money is withdrawn. Then, with all my paper bills, the media will come from what I pay monthly! AT&T – AT&T Corp (Headquarters) One AT&T Way Bedminster, NJ 07921 – 0752 (908) 221-2000 AT&T – AT&T Government Solutions (Headquarters) 3033 Chain Bridge Road Oakton, VA 22185 Departments: Sales, Engineering, Retail, IT, Accounting, Research and Development, Miscellaneous, Factory/Manufacturing, Business Development, Construction, Management, Finance, Facilities I am a paying customer who purchased a card in store yesterday. I`m currently on the phone with AT&T Mobility customer service and they tell me it`s something with the AT&T Card system. That would be nice, but at a time like this, it is unacceptable. I had an interview at 8am and I have now missed an opportunity to get a job again and all that can be said is your apologies. NO ONE has to figure out how to do it right.

I was also waiting and waiting for over 20 minutes now to talk to a supervisor. The customer service representative said his name is Richard F. Departments: Sales, Engineering, IT, Marketing, Others, Finance, Research and Development, Business Development, Art/Design, Supply Chain, Accounting, Nonprofit/Government, Customer Service, Administration, Business Management, Factory/Manufacturing, Retail, Hospitality/Service AT&T – AT&T Mobility LLC (Branch) P.O. Box 97061 – RTC 3 16221 NE 72nd Way Redmond, WA 98052 (425) 580-6214 Departments: Sales, Engineering, Marketing, IT, Art/Design, Research and Development, Miscellaneous, Nonprofit/Government, Customer Service, Finance, Business Development, Accounting, Factory/Manufacturing, Facilities, Construction, Business Management, Retail AT&T 795 Folsom St. San Francisco, CA 94107 (415) 442-2600 AT&T 45 Erieview Plaza Cleveland, OH 44114 (216) 861-2021 I`ve been without TV service since October 1!! Att cancelled 4 APPOINTMENTS with me. I`m more than fed up!!! AT&T headquarters is responsible for U-verse`s brands, products and services. Uverse is the name associated with the company`s Internet, telephone and television services. Cable services from DirecTV and Dish are also available from the company. Departments: Engineering, Marketing, IT, Sales, Finance, Miscellaneous, Business Development, Factory/Manufacturing, Art/Design, Research and Development, Accounting, Nonprofit/Government, Corporate Governance, Supply Chain, Education, Administration, Human Resources, Legal, Facilities, Sports/Entertainment, Retail, Customer Service AT&T Services, Inc. 2600 Camino Ramon Room 4w7 San Ramon, CA 94583 – 5000 (925) 824-7053 I agree that AT&T has the worst customer service ever, it took me over five months to put an invoice in order, and then once they finally fixed it, they handed it over to a debt collection agency and reported it to my credit bureau without giving me a chance to pay the bill as soon as they fixed it as I`m hiring a lawyer. by bringing this issue to court to be removed, I can prove that it took them several months to settle the bill. I can also prove that I paid the bill before it was reported to my credit bureau, the collection agency they used was called Print Parker.

They were very rude, I also explained to them that it took several months for the bill to be repaired and that I had paid the bill before they reported it to my credit bureau, they said they would not remove it, that they would only be updated as paid I will not accept that I intend to take this to court. Departments: Sales, Customer Service, IT, Engineering, Business Development I ordered a phone online for my mother. I plan to transfer their current number and this line would be added to my current bill. In the end, the phone had to be returned. 4 days from 30 days of grace period. Cold phone customer service doesn`t help. I went to the store and said I would have to pay to stop the service. The phone is always in the box, has never been used, never turned on.

Too bad, such a sad attitude. Dale at the Centennial Hills location is the worst. Run when you get it. Second call and the lady was ale to get a $100 loan, but I`m close to $400 in the next 2 months. I have to pay for the service for 2 months on a phone that has never been turned on before, plus the fee to disable a service that I have never accepted. I felt like I had to come to a store to activate the cell with the mother`s current cell number. This isn`t the first time I`ve had customer service issues with this company, I`d go if I could. Departments: Engineering, Marketing, IT, Sales, Business Development, Other, Factory/Manufacturing, Research & Development, Nonprofit/Government The only reason the rating is one star is that there is no choice for 0 star. AT&T has absolutely no intention of resolving customer complaints/disputes. I made three calls and spoke to three different customer service representatives.

I asked for a supervisor to be involved, I was: 1. Call) Fake news; 2nd call) asked for a supervisor to be involved and was told they were busy and would call me the next day at 11:00 a.m., which happened at NIOT; 3. Call), after explaining the problem again, I waited for a supervisor for more than 30 minutes, after which the service representative came online and told me that the supervisor would call me immediately and she had to log out of the call. The line died – it hung up on me. No supervisor called. AT&T does not consider its customers after you sign up for their services.